Shipping and Delivery
1. Processing Time:
- Orders are processed within 1-2 business days of receiving payment confirmation.
- Customized or made-to-order items may require additional processing time.
2. Shipping Methods:
- We offer standard and express shipping options.
- Shipping rates and estimated delivery times are displayed during the checkout process.
3. Shipping Destinations:
- We currently ship within India.
4. Shipping Partners:
- We partner with reputable courier services to ensure timely and secure delivery.
5. Estimated Delivery Time:
- Standard Shipping: 3-7 business days from the date of dispatch.
- Express Shipping: 1-3 business days from the date of dispatch.
6. Tracking Information:
- Once your order is shipped, you will receive a confirmation email with tracking details.
- You can track your order through our website or the courier company’s website.
7. Delayed or Lost Shipments:
- In the rare event of a delayed or lost shipment, please contact our customer support team at support@fashionpremi.com for assistance.
8. Shipping Charges:
- Shipping charges are calculated based on the weight of the items, shipping method selected, and delivery location.
- Free shipping may be available on orders above a certain value. Check our website for current promotions.
9. International Shipping:
- We currently do not offer international shipping.
10. Delivery Address:
- Customers are responsible for providing accurate and complete delivery addresses.
- We do not deliver to P.O. boxes.
11. Delivery Attempts:
- Our courier partners will make multiple attempts to deliver your order. Please ensure someone is available to receive the package.
12. Change of Delivery Address:
- Requests for a change of delivery address after the order has been shipped may incur additional charges.
13. Shipping during Peak Seasons:
- During peak seasons or promotions, there may be slight delays in processing and shipping times.
14. Returns due to Non-Delivery:
- If a shipment is returned to us due to an incorrect or incomplete address, the customer may be responsible for additional shipping charges.
15. Public Holidays:
- Please note that deliveries may be affected during public holidays. Check our website for any announcements regarding holiday shipping.
16. Contact Information:
- For any shipping-related queries, please contact our customer support team at support@fashionpremi.com.
This shipping and delivery policy is subject to change without prior notice. Please review our policies regularly for updates.